Revenue targets are useful. I've set plenty of them: £1m, £5m, £10m, double in three years, grow 20% this year. They give people something tangible to aim at.
But I've increasingly come to believe that revenue is a poor place to start a strategy conversation.
Two businesses with exactly the same turnover can be completely different businesses. One might be profitable, enjoyable and resilient. The other might be exhausting its people, dependent on a handful of customers and barely making any money.
So when I'm working with founders and leadership teams, I prefer to start somewhere else.
What are you actually trying to build?
Define success before chasing growth.
It's an obvious question, but surprisingly few leadership teams spend enough time on it.
What would a genuinely successful business look like in three or five years?
- How big do you want it to be, and how much profit should it generate?
- What kind of clients do you want and what work do you want to be known for?
- Where do you want to operate?
- How dependent should the business be on its founders?
- What kind of team and culture do you want to create?
And perhaps most importantly: What do you want it to feel like to work there?
That final question matters. I've seen businesses achieve impressive financial growth while becoming places the founders no longer particularly enjoy running. That's not my definition of success.
Vision creates the destination.
This is where a meaningful vision helps. A vision shouldn't simply be a grand statement. It should describe a future people can understand and make decisions against.
If the ambition is clear, you can begin working backwards:
- Which markets and customers matter?
- What capabilities and reputation will we need?
- What kind of people need to join us?
- Where will the revenue come from?
- What will we need to stop doing?
Strategy is essentially the set of choices that connects where you are today with where you want to be tomorrow.
Mission creates focus.
The mission brings the vision closer to the present. What do we actually do? Who do we do it for? And what value are we trying to create?
This is where many growing businesses become unnecessarily complicated. They add services, sectors, products and propositions. Over time, even the team can struggle to explain what the company really does.
A good mission forces clarity, and clarity helps commercialisation. If everyone in the organisation understands who you're trying to help and the problem you're trying to solve, sales, marketing, investment, recruitment and prioritisation all become clearer.
Values create the boundaries.
Then there are values. I think businesses sometimes make these far more complicated than necessary.